VA Unveils Video Series to Help Vets File Disability Claims Online
WASHINGTON – The U.S. Department of Veterans Affairs has rolled out a new video tutorial aimed at helping veterans file disability compensation benefits claims online.
The tutorial tells veterans how they can learn about and apply for benefits earned using the online claims tool the department released earlier this year.
Utilizing a development process that incorporates user testing and human-centered design principles, the tool gives veterans more control over claims submission and represents an innovative leap forward in VA services.
“The Disability Compensation Benefits Claim tool lessens the administrative and paperwork burden for Veterans, and shortens the processing timeline for benefits claims,” said VA Secretary Robert Wilkie.
“This innovative tool, along with the companion tutorial video series, represents VA’s commitment to providing Veterans quality service through digital transformation,” he added.
The five-part video tutorial series is accessible on VA’s Office of Information and Technology YouTube page.
The videos feature:
· An overview of the online tool’s user-friendly platform, and its efficient functionality that streamlines the claims submission process;
· Log-in instructions for starting the process of filing a disability benefits claim, and how Veterans can track existing disability compensation claims;
· Instructions on how the tool automatically checks the Veteran’s record to find out if there is an active intent to file date already pending.Click here for more information about disability compensation.
In The News
WASHINGTON - The Iraq and Afghanistan Veterans of America on Thursday cheered Senate passage of the Deborah Sampson Act, which directs the Department of Veterans Affairs to carry out the three-year pilot program to assess how best to provide assistance to women veterans. The pilot program,... Read More
WASHINGTON - Right now, it's just a hub of activity behind a construction area awning at the foot of Capitol Hill, but come Nov. 11 the site, on the grounds of the National Museum of the American Indian, will be transformed into the National Native American... Read More
LANGHORNE, Pa. — Reps. Brian Fitzpatrick, D-Pa., Derek Kilmer, D-Wash., and Gerry Connolly, D-Va., brought forth a bill that would ensure disabled veterans can fully utilize their benefits following disruptions in veterans’ health care due to the COVID-19 pandemic. Back in March 2020, the novel coronavirus... Read More
WASHINGTON — When Rosie Torres first knocked on Congress’ doors almost a decade ago, asking for help for her husband and other veterans who became sick following exposure to military burn pits, she gained little traction. What she heard: More research was needed to determine if... Read More
As the U.S. struggles to fight off a lingering coronavirus pandemic, the full impact of the crisis on the lives of Americans is just starting to come into view. But for the veteran community -- as for many other groups -- the crisis has already taken... Read More
WASHINGTON - America's veteran population is changing, with its overall size declining, the number of women in its ranks on the rise, and a generation of Post 9-11 vets who are far more likely to suffer from a service-connected disability than their predecessors. Those are primary... Read More